It seems a recent update to the Amazon app on iOS has introduced a bug that’s causing iPhones to overheat. I’ve spotted several threads on Reddit and Apple’s community forums discussing the problem.
Many iPhone users are reporting that their devices are getting unusually warm, sometimes even hot to the touch, while using the Amazon shopping app. This isn’t just a minor temperature bump. We are talking about devices becoming uncomfortably hot within minutes of opening the app. For some, the heat continues even after closing the app, only subsiding once the phone is fully powered off and restarted.
I gave it a quick test myself. In my short test, my iPhone 16 did get noticeably warm to the touch when I opened and used Amazon for 10 minutes. While it wasn’t overheating, I’m sure if I kept up the scrolling around, it would have become hot.
The issue seems to have started popping up after the Amazon app version 25.12.0 update, which landed around a week ago. Hundreds of reports have flooded forums, with users on various iPhone models, including the latest iPhone 15 Pro, iPhone 15 Pro Max, and even the iPhone 16 Pro Max, all chiming in.
One user on Apple’s community forum, “i_have_iphone,” described their experience:
Another user on Reddit, “Sea_Wallaby_823,” posted the following:
The problem isn’t just about the heat. Some users are noticing significant battery drain alongside the overheating. This suggests the app might be unexpectedly hogging a lot of CPU resources in the background. It is a mystery what is causing this bug. There’s even been some speculation about Amazon somehow “pulling data” in a shifty way, but there’s no real evidence to support that. It is more likely a software glitch.
While Amazon has yet to publicly acknowledge the issue, some users have found a temporary fix. User reports suggest that deleting and then reinstalling the Amazon app seems to resolve the overheating problem for some. If that doesn’t help, then the next best alternative is to use the web version on a browser. It’s possible that the next Amazon update might fix the bug, so keep your eyes on the App Store for updates.
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