Google Fi app reportedly blocks physical SIM activation on non-US iPhone 15

Apple’s new iPhone 15 lineup has caused an unexpected headache for Google Fi users with non-US models. While US iPhone 15 models have eSIM-only technology, international versions still sport a physical SIM card slot, a feature favored by globetrotters who can easily swap SIM cards when traveling. However, this seemingly convenient feature has become a major inconvenience for some Google Fi users.

The Google Fi app, supposedly designed primarily for eSIM activation on the iPhone 15, doesn’t play well with international models. This means users with these models are unable to activate their Google Fi service, even if they’ve been loyal customers with physical SIM cards for years. The app’s insistence on eSIM activation is a frustrating roadblock, leaving these users without access to their voicemail and other Google Fi features.

This issue isn’t just limited to new customers; existing Google Fi users who’ve upgraded to an international iPhone 15 are also affected. Their physical SIM cards, once perfectly compatible, are now rendered useless by the app’s limitations.

For context, Apple’s 2024 iPad Air and iPad Pro models have also gone eSIM-only, causing similar issues for Google Fi users with data-only plans. This broader trend towards eSIM technology, while promising, is clearly leaving some users behind.

Google Fi users with international iPhone 15 models are understandably frustrated. They’re calling on Google to update the app to accommodate physical SIM cards, like it does on older iPhone models. This would allow them to enjoy the same seamless service they’ve come to expect from Google Fi.

While Google hasn’t officially addressed the issue, the hope is that they’ll recognize the inconvenience this is causing for a portion of their customer base. In the meantime, those affected are left with the choice of either waiting for a potential app update or seeking alternative carriers that support physical SIM cards.