Update 13/08/24 3:35 pm (IST): The devs have confirmed that the rewards are rolling out slowly. This is why players have received partial rewards. They assure players that the remaining rewards are coming soon. Here’s the official statement posted on X:

Ultimate Alumni Rewards Update Hey Ultimate Team fans! We have verified that the Ultimate Alumni rewards, including the XP token, are continuing to roll out to #Madden25 users. This is a slower rollout, so you may receive some of your intended rewards initially, with the rest coming soon.


Original article published on August 13, 2024, follows:

In a frustrating turn of events, numerous Madden NFL 25 players are reporting that they have not received their XP boosts and Ultimate Alumni rewards, despite completing all the necessary challenges in the College Football 25 (CFB 25) mode. The issue has sparked widespread concern among the community, with many players taking to the official community forums and Reddit to voice their complaints.

Many users on the EA forums have stated they are not receiving the expected Ultimate Alumni player cards and XP boost tokens in Madden 25, even after finishing the corresponding tasks in CFB 25. The rewards were meant to transfer between the two games as part of a cross-promotion.

“No XP boost or Ultimate Alumni content from CFB 25 on my Madden 25 account,” reported user arayjIII, echoing a sentiment shared by many others. Some players noted receiving only partial rewards, who got the XP boost but no alumni players.

An EA Community Manager acknowledged the issue, stating: “We noticed a delay in games that after logging in and out just testing some other things that more rewards showed up. Give it some time and keep checking.” However, many users reported the problem persisting even after multiple restarts. In fact, it has been a few hours since reports started popping up, and I’m still seeing fresh complaints on popping up on X.

The missing rewards appear to be widespread, affecting players across different platforms. Some users also mentioned not receiving carried-over content from Madden 24 to Madden 25.

Several players have theorized that the problem might be related to quick selling MUT tips, which are crucial for redeeming certain rewards. One player admitted to quick selling the tips and now believes that this might be the cause of their missing rewards. However, other players who also quick sold the tips, have still received some of their rewards, indicating that the issue may be more complex.

As of now, there is no clear solution or timeline for when affected players can expect to receive their missing rewards. We’ll keep tabs on the situation and will post an update if and when there are any further developments. It’s likely that a fix for the problem will arrive sooner rather than later.

Dwayne Cubbins
396 Posts

For nearly a decade, I've been deciphering the complexities of the tech world, with a particular passion for helping users navigate the ever-changing tech landscape. From crafting in-depth guides that unlock your phone's hidden potential to uncovering and explaining the latest bugs and glitches, I make sure you get the most out of your devices. And yes, you might occasionally find me ranting about some truly frustrating tech mishaps.

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