Character.AI is facing a wave of criticism from its user base following a recent update that introduced a significantly brighter blue user interface. Users are reporting eye strain, headaches, and general discomfort, especially those who rely on dark mode and have pre-existing eye conditions.
The change, which many describe as an “obnoxious” and “horrible bright blue,” has taken over various threads on Reddit, with users expressing their dismay. “I am using DARK MODE for A REASON!! You know???” wrote one user on the r/CharacterAI subreddit, highlighting the core issue for many.
The previously muted blue tones of the interface have been replaced with a vivid, almost neon shade that some liken to Facebook Messenger. This intense blue seems to counteract the very purpose of dark mode, which is designed to reduce eye strain in low-light environments.
Many users with astigmatism and other visual sensitivities are particularly affected. “I have astigmatism, this UI hurts to look at now,” shared a user, pointing out that the previous, softer blue was perfectly fine. Another chimed in, “I have everything on heavy dark mode because the bright lights and colours are quite painful, especially in more than five minute spurts. I’m not going to use an app that does not have an option to get rid of bright colouration. It is not worth the migraines and damage to my vision.” These comments make it clear that there’s a serious accessibility concern. This could make the platform unusable for a segment of its audience.
The sudden shift has left many wondering about the developers’ intentions. Some speculate it could be an attempt to make Character.AI resemble other chat platforms, aiming for a more “real” human-like chat experience. However, a more cynical theory circulating among users is that the vibrant, jarring color might be a tactic to push users towards Character.AI+ subscriptions, implying that customization options to revert or adjust the colors might become exclusive to paid users.
The uproar isn’t just about aesthetics. Users are frustrated that developers are seemingly prioritizing UI tweaks over what they consider to be more pressing issues like server stability, bot memory, and persistent bugs. “Why would you give a single flying f*** about what color the chat bubble is when your servers are notoriously slow, bot memory is in the toilet, and there’s a new major bug every week?” one user questioned in a separate post.
That said, feel free to share your thoughts on this new UI update in the comments section below.
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