It looks like ChatGPT is still causing a bit of a ruckus a week after its recent outage on July 18. While the official status page has declared the issue resolved, a growing number of desktop users beg to differ. Their attempts to log in to their ChatGPT accounts have been met with endless loading screens, frustrating redirects, and a whole lot of head-scratching.
The issue seems to have a particularly irritating twist. Users who have been trying to access their accounts via Google sign-in or other methods are finding themselves stuck in a loop of frustration. Even after clearing cookies, cache, and trying different browsers like Chrome and Edge, the problem remains. Some have even tried incognito mode with little success, while others report that Firefox was a temporary fix until it stopped working too.
Interestingly, it seems the sign-in glitch affects paying ChatGPT users. They can log into a free account without issues, but their paid plan remains stubbornly inaccessible. But here’s where it gets even more curious: the problem appears to be linked to a specific protocol.
So, what’s a loyal ChatGPT user got to do? Enter the workaround hero. A handful of savvy users discovered a potential fix that has brought relief to more than a few frustrated souls. The trick? Disabling the Experimental QUIC protocol in Chrome or Edge browser settings. Simply type chrome://flags/#enable-quic
or edge://flags/#enable-quic
into your address bar, hit enter, disable the protocol, and then restart your browser. This fix has allegedly resolved login issues for a few users.
Now, disabling this setting isn’t exactly an ideal solution, and it’s important to note that there’s no guarantee it will work for everyone. But if you’re one of the unfortunate souls stuck in login purgatory, it’s definitely worth a shot.
In the meantime, we’re keeping our ears to the ground for any updates from OpenAI. Hopefully, they’ll shed some light on this lingering login issue and get everyone back to chatting with ChatGPT as soon as possible.
Featured image: OpenAI
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