Dbrand seems to have found itself in hot water after one recent post on the Dbrand subreddit put a spotlight on what some customers say are noticeable printing defects in certain skins.

One user posted a photo showing a Something (Dark) skin with what they described as low-resolution, blotchy print that looked more like a cheap knock-off than Dbrand’s usual work

What’s going on with dbrand’s quality and support?
byu/diegoteliz indbrand

Responses in the thread show the issue isn’t limited to a single person. Several commenters reported similar problems with the same design or with other recent orders, and a few buyers said they’d had slow replies from support before the thread went public. While that clustering of complaints has raised eyebrows, there’s not yet any sign this is a company-wide failure — mostly isolated posts and anecdotes so far rather than a flood of reports across multiple channels.

A Dbrand account replied directly in the thread, saying the defect appears consistent with a slightly misaligned printer head and that this kind of error is rare. According to the response, the company is performing a full quality-control audit of its printers and inventory and will send a corrected replacement to the affected customer.

dbrand-poor-quality-skin-response

For now, the practical takeaway for customers is straightforward: if you’ve received a skin that looks under-printed, take photos and open a support ticket so the company has the documentation it needs to make things right. Several commenters said that when Dbrand does respond, it often results in a replacement being shipped, even if the initial wait was frustrating.

Dbrand has built a reputation for bold marketing and snug-fitting skins, and these posts are a reminder that quality control matters as much as hype. The company’s public acknowledgment and promise of an audit is a good first step; whether that’s enough to restore confidence will depend on how many customers report the same problem and how quickly replacements and clearer communication follow.

TechIssuesToday primarily focuses on publishing 'breaking' or 'exclusive' tech news. This means, we are usually the first news website on the whole Internet to highlight the topics we cover daily. So far, our stories have been picked up by many mainstream technology publications like The Verge, Macrumors, Forbes, etc. To know more, head here.

Dwayne Cubbins
1356 Posts

For nearly a decade, I've been deciphering the complexities of the tech world, with a particular passion for helping users navigate the ever-changing tech landscape. From crafting in-depth guides that unlock your phone's hidden potential to uncovering and explaining the latest bugs and glitches, I make sure you get the most out of your devices. And yes, you might occasionally find me ranting about some truly frustrating tech mishaps.

Comments

Follow Us