Did Ring suffer a data breach? Many users report unknown logins on May 28

Update (July 21): It’s been three days since the last update on this matter, and as it stands currently, the problem isn’t fixed yet.

Update (July 18, 11:15am PT): Ring has finally acknowledged the issue, and has also confirmed that there was no data breach. Here’s what the company has posted on its status page:

Update – We are continuing to work on a fix for this issue.
Jul 18, 2025 – 09:07 UTC

Identified – We are aware of a bug that resulted in prior login dates for client devices to be incorrectly displayed as May 28, 2025, and device names to be incorrectly displayed as “Device name not found”. This was the result of a backend update, and our teams are working on a fix. This was not caused by unauthorized access to customer accounts.
Jul 18, 2025 – 07:20 UTC

Original story follows:

Reports are coming in from Ring camera owners who say they’ve spotted unfamiliar devices logged into their accounts back on May 28. It all kicked off when a TikTok video urged people to dig into their app’s control center and check for authorized devices. What they found has left a lot of folks worried about a massive breach of their privacy.

The video, posted by @waterdogpools, warned that Ring cameras might have been hacked and encouraged viewers to share the alert.

Soon after, social media lit up with similar stories. On Reddit and X, users described seeing multiple logins from devices they didn’t recognize, all timestamped to that same day in late May. Some mentioned iPhones they never owned, like older models such as the iPhone 6 or 7, while others saw entries for Chromebooks or Android phones that weren’t theirs. The times often matched up too, with clusters around early morning hours adjusted for time zones, like 5:56 am or 6:57 am PST.

One user on Reddit shared their experience, sparking a thread with over 150 upvotes and dozens of replies.

I saw a TikTok that said to check your control center for recently authorized devices and I have like eight new devices added on May 28, 2025. Was there a security breach that day or is this some kind of a glitch or update?

Another chimed in with their own discovery.

I had 4 unknown devices access my ring account on May 28th. I wasn’t aware and never checked this until I saw her videos.

Ring hasn’t put out any official word on this yet. Their support pages and status page show no mentions of a breach or incident around that date. Software release notes for the Ring app also don’t list any updates on May 28, though some users speculate it could tie into a behind-the-scenes tweak or glitch that resurfaced old device logs. A few people in the discussions pointed out that the entries matched devices they’d owned years ago or even app updates on existing ones. But for others, the unknown gadgets raised red flags, especially since many have two-factor authentication enabled and never got login alerts.

Here are some screenshots shared by a user on X for reference:

That said, at least one person claims they contacted Ring and were told it’s a glitch and being investigated. Here’s a screenshot of their comment on the viral TikTok video:

While it’s a relief for some, not everyone’s buying it. Plus, this isn’t the first time Ring has faced scrutiny over privacy. Back in 2023, the company settled with the FTC for $5.6 million after claims that employees accessed customer videos without permission and hackers took over some accounts. That history has users on edge now, wondering if something similar happened again. In the meantime, folks are taking matters into their own hands. Many deleted the suspicious devices from their lists and changed passwords right away. Some even turned on end-to-end encryption in the app, which Ring offers but warns will disable features like shared video access and smart alerts.

If you’re a Ring user, it might be worth a quick check. Open the app, tap the menu, head to Control Center, and look under Authorized Client Devices. Screenshot anything odd before removing it, just in case. It’s recommended to use strong, unique passwords and also enabling all available security options to stay safe.

As more stories pop up online, pressure is building on Ring to explain what’s behind these May 28 logins. Until they do, the question hangs in the air — was it a hack, a harmless bug, or something else? Users deserve answers to keep their peace of mind intact.