ICYMI: Your Fitbit Sense or Versa 3 might reset automatically on February 13 if you don’t do this

If you own a Fitbit Sense or Versa 3, there’s something you need to know. Your device could reset itself to factory settings by February 13 if you don’t install a critical update by February 13. Here’s what’s happening and how to avoid losing your data.

Last month, Fitbit announced a firmware update to address a battery overheating risk in certain Sense and Versa 3 models. While the update improves safety, it also reduces battery life between charges. At the time, Fitbit didn’t clarify when the update would become mandatory.

Now, a user-shared email reveals the deadline. If your device isn’t updated by February 13, it will automatically reset, wiping your alarms, goals, unsynced data, and personalized settings. You’ll have to set it up again from scratch. During this setup process, the device will automatically install the new recommended firmware update.

To avoid this, here’s what to do. Start by confirming whether your device is affected. If you received an email from Fitbit about this update, your device is likely part of the program. Open the Fitbit app, sync your watch, and check for an update prompt. If one appears, follow the instructions to install it. The process takes a few minutes, but ensure your watch has at least 50% battery to avoid interruptions.

If you miss the February 13 deadline, your Fitbit will reset itself. Synced data like steps or sleep logs will remain safe in the app, but anything not yet uploaded, like a recent workout, will be lost. You’ll also lose all your custom settings and have to pair the device again as if it were new.

There’s some good news. Fitbit is offering a $50 credit to eligible users as compensation for the reduced battery life. To check eligibility, visit their website and submit a request. You’ll need proof of purchase, and the offer expires in January 2026.

This isn’t a routine update. It’s a necessary fix to prevent safety issues, but it comes with a tight deadline. Take a moment to sync your device, install the update, and safeguard your data. A few minutes now could save you the hassle of rebuilding your settings next week.

FYI, Google took similar steps for the Pixel 4a. However, despite rumors of a force reset incoming, that never happened. It’s most likely because phones contain way more personal data and wiping it would probably land Google in court.

Nevertheless, if you’re unsure whether your device is affected, visit Fitbit’s support page or check your email for their notification. Don’t wait — February 13 is just around the corner.