Geeni and Google Home app connection issues resurface

For the past several days, users of Geeni smart bulbs and switches have been facing a frustrating problem: their devices are not working with Google Home. Reports from forums, social media platforms, and Reddit are seeing growing complaints where users are greeted with the error message, “Sorry, it looks like Geeni is unavailable right now,” when attempting to control their devices through Google Home.

One user shared their ordeal after getting a new router and renaming it, only to find that despite resetting, relinking, and renaming their devices, they still faced connectivity issues. Others have mentioned how their routines are partially completed, but each step is accompanied by the annoying error message.

A common theme in these reports is the partial functionality of Geeni devices through Google Home. Users are finding that while some tasks in their routines are executed, others are not. For instance, lights might turn on but then users receive the message that Geeni is unavailable.

The frustration has reached a point where users are switching to other platforms. Several users have already transitioned to the Tuya app while others switched to Smart Life app, finding immediate relief from the issues plaguing Geeni. The sentiment is echoed by many, with some even deciding to replace their Geeni bulbs altogether despite the financial burden.

Besides switching apps, another potential workaround is to relink Geeni to Google Home by manually inputting your Geeni credentials and restarting the Google Home app. This solution, albeit cumbersome, provided some relief and has been shared across threads as a temporary fix.

This is not the first time Geeni has faced connectivity problems with Google Home. Previous instances have also seen users grappling with similar issues. A notable example is from last year when Geeni users experienced a similar outage. This highlights the recurring nature of the problem and perhaps the need for more robust solutions.

For now, the official silence from Geeni and Google on this latest issue only adds to the frustration. The workaround of using Tuya is gaining traction, and users are sharing their experiences of smoother operations after making the switch. However, for those heavily invested in Geeni devices, the path forward remains uncertain. How soon Geeni addresses these recurring issues remains to be seen, but you can definitely expect an official solution sooner than later.

Here’s hoping a fix is on the horizon, because who wants to play Russian roulette with their light switches? In the meantime, keep those fingers crossed and maybe invest in a few good flashlights – just in case.

Featured image: Geeni