A growing number of publishers and content creators are running into roadblocks with Google AdSense. They’re dealing with failed identity verifications and PINs that never show up in the mail. This is leaving many stuck without payments, even after hitting earning thresholds.
For those unaware, Google AdSense is a popular program that lets people monetize websites, blogs, and YouTube channels through ads. To cash out earnings, users must verify their identity and address. Identity verification often requires uploading government-issued IDs like passports or driver’s licenses. Address verification involves a mailed PIN that users enter online. These steps help prevent fraud and ensure payments go to the right people. But it seems that the process isn’t working smoothly for everyone in the past few days.
Issues with identity verification seem to pop up out of nowhere. Publishers upload clear documents, but the system rejects them. Some get hit with error messages about mismatched names or poor image quality. Others find the verification stuck in limbo, with no way to retry.
In one case, a user tried face verification multiple times, only to fail because of blurry camera feeds. Now, there’s no option to start over, and ads have stopped running on their site.
Similar complaints have been spreading across Google’s support forums. One person says they uploaded their citizenship ID, but the system flagged it anyway, halting ad displays. Another person wrote, “I am seeing the message “Verification in progress” in my AdSense account, but I have not uploaded any identity document yet. I am confused because I want to complete the identity verification properly, but there is no option showing now.”
The problems don’t stop there. Many report waiting weeks or months for the address verification PIN, which Google mails once earnings reach $10. Users can request up to three replacement PINs, but even that doesn’t always help. One user said, “I have requested my AdSense PIN four times but have not received any of them. The verification deadline has passed.” They also shared the following screenshot:
As of this month, reports have spiked. Fresh threads flood in, like the following: 1, 2, 3, 4, 5, 6. Google points users to troubleshooters. If you’re stuck in this situation, you can check out this FAQ document and this help article. There’s also a beginner’s guide for people who are wondering where their PIN is.
The impact hits hard. Without verification, earnings pile up unpaid, and ads might pause. Small publishers and new YouTubers feel it most, relying on these funds. If you’re affected, double-check addresses and documents. You can also reach out via Google’s support forms for potential help. Hopefully, fixes will come soon to get things back on track.
We’ll keep an eye out for any further developments and will update the article if there’s something to share.
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Dwayne Cubbins
1170 Posts
For nearly a decade, I've been deciphering the complexities of the tech world, with a particular passion for helping users navigate the ever-changing tech landscape. From crafting in-depth guides that unlock your phone's hidden potential to uncovering and explaining the latest bugs and glitches, I make sure you get the most out of your devices. And yes, you might occasionally find me ranting about some truly frustrating tech mishaps.
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