Hulu looking into issue where ads are playing on ads free plan

Hulu is currently investigating a bug that is causing ads to appear on its ad-free subscription plan, frustrating users who pay extra to avoid commercials. The issue seems to affect certain users, particularly those streaming via Chromecast, with many reporting ads during shows that were previously ad-free.

Many users who noticed the issue took to X and Reddit to highlight the problem and see if they were the only ones. One user, posted, “I have Ad free @hulu But for some reason I’m watching ads…what’s up?” Similar complaints followed, with others noting that the problem persisted even after reaching out to customer support.

Hulu acknowledged the problem on X, responding to a complaint by saying, “Apologies for any upset! It sounds like you may be experiencing a behavior our team is currently looking into.” They encouraged affected users to contact customer support for further assistance.

While the problem doesn’t seem to affect all ad-free subscribers, many users noted the sudden appearance of ads specifically when casting via Chromecast. One Redditor pointed out that Hulu support confirmed the issue and suggested a fix may be on the way. They even mentioned receiving a temporary subscription credit from Hulu for the inconvenience.

That said, Hulu hasn’t provided an ETA for a fix. However, the issue will likely be resolved sooner rather than later. We’ll keep an eye out for any further developments and will update the article if there’s something worth sharing. In the meantime, let us know in the comments below if the issue has been resolved on your end.