Hulu aware some AT&T users are reporting issues with loading the app

Hulu users in the Dallas-Fort Worth area are fuming over two consecutive nights of streaming chaos. The culprit? A persistent network error that’s primarily targeting AT&T customers. The frustration has spread like wildfire on X, where desperate subscribers are sharing their stories of troubleshooting gymnastics, from resetting routers to frantically testing other streaming apps — only to find Hulu remains the odd one out.

While Hulu’s acknowledgment of the issue is a step in the right direction, the details they’ve shared are sparse. The streaming giant has confirmed the problem impacts AT&T users in the DFW area, leaving some to speculate whether there’s bad blood brewing between the two companies. One frustrated user mentioned that switching from AT&T Fiber to T-Mobile data fixed the loading issue with the Hulu app. But no official explanation has surfaced yet, leaving users stranded in a guessing game.

This isn’t Hulu’s first stumble this year. With recent App Store woes, ongoing subscription price hikes, and ads creeping into “ad-free” plans, many users are questioning the platform’s reliability. The timing couldn’t be worse for Hulu, as competitors like YouTube TV and Disney+ (Hulu’s sibling under Disney’s umbrella) seem ready to pounce on disgruntled viewers.

This Hulu fiasco appears to align with broader internet connectivity issues reported recently, though AT&T is taking the brunt of the blame in DFW. Other users across the country, including a Google Fiber subscriber, have chimed in about similar issues, suggesting this might not just be a Texas-sized problem. It’s also worth noting that none of the other major streaming platforms are reporting outages, which is sure to frustrate AT&T customers who expected seamless service from Hulu.

Hulu has issued the usual corporate apology, saying they’re “aware of the behavior” and working on a fix. But patience is running thin. For many, streaming isn’t just about entertainment—it’s their go-to for live sports, news, and unwinding after a long day. As reports of Hulu’s glitchy behavior pile up, the company faces growing pressure to resolve the issue quickly or risk losing subscribers to rivals like Netflix or YouTube TV.

And let’s be real: with December’s fresh slate of shows and movies just around the corner, Hulu can’t afford to stumble now. Highlights include the horror film “Cuckoo” starring Hunter Schafer, the entire “Twilight” saga, the first three “Step Up” films, Ridley Scott’s “Gladiator,” and Ilana Glazer’s new stand-up special “Human Magic.”

If you’re one of the unlucky Hulu users stuck in network limbo, there are a few workarounds that might save the day. Some users report that switching to mobile data or an alternate internet connection allows Hulu to load. Resetting your streaming device and logging in again could also help. Otherwise, it’s a waiting game until Hulu delivers a fix.

Until then, it might be time to explore alternatives — or, as some users on X suggested, call Hulu’s bluff by asking for a service credit. After all, two nights of streaming silence in this golden age of content? That’s a hard pass.