[Fixed] Motorola Edge 30 Ultra NFC issue fix on the way

Update 14/03/24 1:13 pm (IST): Motorola has reportedly released a new update that fixes the NFC issue. The update in question has the software version U1SQS34.52-21-1-7. In case you haven’t received a notification for the update yet, I’d suggest checking for an update manually.

Thanks for the tip, Jon W and Labrador15!

Original article published on March 14, 2024 follows:

The Motorola Edge 30 Ultra NFC support problem, which was introduced with the Android 14 update for the device, is being fixed by the company. On the company’s official forums, admin MotorolaTom confirmed this in a post today, saying the root cause of  the issue has been found.

Following is what exactly he revealed:

I’m pleased to inform you that we have identified the root cause of the NFC issue and are actively working to deploy a patch to impacted devices as swiftly as possible.

He also revealed some other details. Like, this issue isn’t universal on Edge 30 units, meaning not all units are affected by it. In addition, he also said that he doesn’t have any information on the exact timeline of the rollout of the fix-containing patch.

However, IMO, it’s reasonable to assume that this fix will be bundled up in the next scheduled Edge 30 Ultra update.

What exactly is the Motorola Edge 30 Ultra NFC issue?

To give you a quick overview, the Motorola Edge 30 Ultra Android 14 update, which started rolling out around a month ago, broke the NFC support on the phone, with users saying NFC stopped working for them after the update. In my research on the issue, I came across a lot of reports (ex: 1,2,3) where users have been complaining about this issue.

Following are some of the reports in users’ own words:

Experts so far have been asking complainants to try the generic troubleshooting steps like the following:

1. Restart your device and check if the NFC option is available in the settings.
2. Clear the cache of your NFC service (Settings > Apps > Show system > NFC Service > Storage > Clear cache).
3. If the issue persists, you might want to consider performing a factory reset. Please remember to back up your data before doing so.

However, I didn’t come across any user who confirmed that any of these generic steps worked for them. In fact, I did come across at least one complaint who confirmed that uninstalling the update fixed the issue for them. This (coupled with the fact that a lot of users have been reporting this problem) strongly indicated the issue on Motorola’s end, something which has now been confirmed.

Let’s hope the next Motorola Edge 30 Ultra (a.k.a Motorola Edge X) update rolls out soon, and this NFC problem gets fixed once and for all.

That’s it from my side on this matter. If this article was helpful to you in any way, do like it and also leave a comment. In case you have anything else to share on this topic, feel free to use the comments section for that as well. Thanks in advance.