Motorola Edge 50 Pro camera crashes and overexposure issues emerge after Android 15 update

It was supposed to be a time of celebration for Motorola Edge 50 Pro users as the highly anticipated Android 15 update began rolling out this month. With promises of smoother UI and fresh features, expectations were sky-high. But, instead of snapping Instagram-worthy shots with their upgraded devices, users are left grappling with a camera app that’s gone haywire.

The Android 15 update has turned the Motorola Edge 50 Pro’s camera experience into a frustrating game of trial and error. Reports flooding forums and social media paint a grim picture: the camera app crashes at the worst possible moments, portrait mode is borderline unusable, and overexposure issues make even the brightest smiles look like sunbursts. To make matters worse, some users are losing their precious shots altogether when the app decides to crash mid-shutter.

Users report a myriad of issues post-update. For starters, the camera app seems to have developed stage fright — it crashes not only in portrait mode but also during regular photo and video shoots. One unlucky user experienced the app crashing after recording a seven-minute video, only to discover the footage hadn’t been saved. Another noted that the camera’s image processing is now a dice roll, with details getting muddled and overexposed after capture.

Even basic functionality, like zooming and switching between modes, triggers app instability. And for some, it doesn’t even take heavy use; the app crashes after a single snapshot. Adding insult to injury, the lag in the camera app’s response has increased significantly, leaving users wondering if they’ve accidentally purchased a time machine to mid-2000s.

Thankfully, Motorola hasn’t turned a blind eye to the chaos. The company’s support team has been actively engaging with users, asking for detailed feedback to identify the root of the problem. They’ve recommended some troubleshooting steps, like clearing the app’s cache and data, updating to the latest camera app version, or even uninstalling updates to revert to an older build. For the more adventurous, Motorola suggests using Safe Mode to rule out interference from third-party apps.

Unfortunately, these quick fixes have done little to stem the tide of frustration. Users who have gone the extra mile with factory resets and software re-flashing report that the problems persist, indicating deeper compatibility issues between the new software and the camera app.

Motorola’s support team is compiling user feedback, but the timeline for a resolution remains unclear. The company has urged affected users to submit bug reports through the device’s settings and share their experiences on official forums. The hope is that a collective outcry will fast-track a fix in a future update.

We acknowledge that some users have reported ongoing camera problems after the Android 15 update. To assist us in diagnosing and addressing these problems, could you please provide more specific details about the problems you’re encountering? For example:

• Are you experiencing lag when launching the camera app?
• Is there a delay in capturing photos or videos?
• Are there specific error messages appearing?
• Does the problem occur consistently or intermittently?

Additionally, if possible, please provide any screenshots or screen recordings that illustrate the problems. This information will be invaluable in helping our development team identify and resolve the problems promptly.

For now, though, the camera issues remain a glaring blemish on an otherwise promising update. While some users have lauded the smoother UI and improved gaming performance with Android 15, it’s hard to overlook the irony of a camera-centric device falling short in its most advertised feature.

If you haven’t updated your Motorola Edge 50 Pro yet, it might be wise to hold off until Motorola releases a patch to address these glaring issues. For those already caught in the storm, your best bet is to follow Motorola’s guidance and keep those bug reports coming.