Motorola to fix Moto Edge 40 Neo slow charging and overheating issues

The Motorola Edge 40 Neo seems to be facing an identity crisis of sorts. While it boasts decent specs and a sleek design, user reports paint a concerning picture of two major issues plaguing the device: slow charging and overheating.

Frustrated users have taken to online forums, detailing their experiences with the sluggish charging speeds. One user says that “It took 2 hours to fully charge from 17% to 100%. My original Moto charger and cable are the only ones I use, and yet, a USB tester revealed wild fluctuations in wattage, dropping to a mere 1 watt at times!” This inconsistency, coupled with reports of the phone heating up during charging, raises serious questions about the device’s overall charging performance.

The overheating issue, however, seems to be a persistent thorn in the side of Moto Edge 40 Neo users. Complaints date back to October 2023, with users reporting the phone getting excessively hot even during basic tasks like browsing the web or watching YouTube. One user remarks, “With normal usage like using Chrome/YouTube for 20-30 minutes, the phone heats up way too much, and the battery drains very quickly.” This, frankly, is unacceptable for a device released in September 2023.

It’s important to acknowledge that Motorola isn’t sitting idly by. A senior agent on the official forum has recently revealed that the company is aware of the Moto Edge 40 Neo issues and is actively working on improvements. “We understand how concerning it is that your phone is overheating and slowly charging,” the agent stated. “We have passed this concern already to our team and are currently working on making improvements.”

While this acknowledgement is a positive step, the fact that the overheating issue has persisted for months leaves a bitter taste. Users who invested in this phone deserve a swift resolution, not months of waiting and frustration. Slow charging and overheating are not just inconveniences. They can significantly impact the user experience and even damage the phone’s battery in the long run. Imagine being stuck with a phone that takes forever to charge and gets uncomfortably hot during basic tasks — not exactly the recipe for a happy smartphone owner.

Motorola has a loyal following, and the Edge 40 Neo has the potential to be a solid mid-range option. However, addressing these critical issues promptly is crucial to restoring user confidence and ensuring the phone lives up to its potential. Let’s hope that the promised fixes for slow charging and overheating issues materialize soon, offering Motorola Edge 40 Neo users the smooth and reliable experience they deserve. Until then, the Moto Edge 40 Neo might just be a hot potato you wouldn’t want to hold for too long.