New Outlook users outraged as hover-to-preview link feature disappears

Outlook users have been voicing their frustration and concerns over a recent change in the email client that they believe significantly undermines their security. The removal of the URL hover feature in the “new” Outlook, which previously allowed users to see the actual URL behind hyperlinks, has raised alarms and prompted urgent calls for its restoration.

Several Outlook users highlighted the gravity of the issue, pointing out that hovering over a hyperlink to see its true destination is a fundamental method for avoiding email scams. “Seeing the true URL is the #1 way people can avoid getting email scammed,” one user emphasized. “Removing this tool is inviting people to get defrauded,” they wrote, stressing that the lack of this feature could lead to an increase in phishing attacks.

The issue appears to have surfaced after recent updates to the new Outlook, with users reporting that hovering over links no longer displays the actual URL but rather a rewritten “safelinks” version. This change has ignited a firestorm of criticism, with users expressing their disbelief and dismay at what they perceive as a significant security oversight.

The removal of this feature has forced users to resort to less convenient and potentially riskier workarounds, such as right-clicking on links and copying them for inspection elsewhere. Some users have even reported switching to alternative email clients like Thunderbird as a result of this change.

In response to the growing outcry, a Microsoft Community moderator acknowledged the issue and assured users that the product team is actively investigating a solution. The moderator suggested that users open a ticket directly with Microsoft Support to expedite the resolution process. A fix is expected to be deployed in the Current Channel by end of July, although this timeline is subject to change.

Thank you for bringing this issue to our attention. We understand the importance of the URL pop-up feature for ensuring the safety and security of our users. Please know that you’re not alone, several users have reported this issue, and the product team has already come together to investigate and find a solution.

The removal of this vital security feature has raised questions about Microsoft’s commitment to user safety and the quality of testing in the new Outlook. But either way, users are eagerly awaiting a swift resolution to this issue.