Pinterest delivers permanent ban notices to suspended users out of the blue

Okay, something strange seems to be happening over in the Pinterest world. I’ve stumbled upon a couple of threads on the r/Pinterest subreaddit that have garnered a lot of attention in the past few hours. Lots of users are reporting they’ve suddenly received emails from Pinterest, hitting them with some pretty final news about their already suspended accounts.

You might remember that wave of account suspensions just a few days back? Many users found themselves suddenly locked out, mostly without a clear reason why. It caused a lot of confusion and frustration. Well, now it seems Pinterest is following up, and not in the way people hoped. Out of the blue, many of these same users are getting notifications declaring their accounts are permanently banned.

What’s really striking, based on the reports I’m seeing, is the continued lack of specific details. The emails apparently just point users back to the general community guidelines, offering no concrete reason why their specific account, often holding years of curated content, is being shut down for good.

User Admirable-Birthday-9, who had their account since 2015, shared their experience after receiving the notice: “I got no response on what exactly broke the guidelines, It just stated that I should ‘read the guidelines to understand their decission’, super vauge… I honestly dont even believe that my account was checked by a liveing being because im THAT sure that I have saved nothing that could break the guidelines.”

Another user, girliie, also posted about the same thing: “just received an email… ‘Your account has been permanently suspended… You won’t be able to access your Pins or messages, and your account will not be restored.’ … i’m so done atp. i’ve still received ZERO reason as to why my account of four years… was suspended.”

It’s not just Reddit. I spotted a few reports about the same on X as well. Users have shared screenshots of the emails they received.

Despite the discouraging finality of the emails, some users aren’t giving up. People are talking about continuing to appeal, hoping to eventually get their case in front of actual human eyes. Others are discussing more drastic measures like contacting consumer protection agencies or even exploring legal options, particularly given the large number of affected users. I did see a few comments mentioning that persistence eventually paid off for some, getting accounts restored even after the permanent ban notice, but it sounds like an uphill battle.

For now, though, many long-time Pinterest users are left feeling blindsided, frustrated, and completely ignored. Years of saved ideas, inspiration boards, and digital memories are inaccessible, lost behind a vague, impersonal notification. That said, let me know if you received a similar email too in the comments section below.