Samsung Galaxy S22 Ultra users are facing a nightmare after installing a recent update, likely the November patch. Reports are flooding Reddit and Samsung’s community forums with users describing their phones as being stuck in endless boot loops, crashing, or refusing to turn on altogether. What makes this worse is Samsung’s apparent unwillingness to take responsibility, leaving customers frustrated and without answers.
For many, the problems began immediately after updating. Users say their phones, which worked perfectly before the update, became unusable after the installation. The issues range from freezing and random restarts to complete boot failures. One user shared that even reaching the home screen is rare, as the phone quickly crashes and restarts again.
Trying the usual troubleshooting steps like clearing the cache, factory resetting, or using safe mode hasn’t worked for most. Samsung’s suggested fixes also seem ineffective, and in cases where the company acknowledged the problem, they reportedly blamed hardware issues like faulty motherboards. The worst part is some users were denied free repairs due to unrelated cosmetic damage, like tiny screen cracks.
One frustrated user wrote, “This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.” Another chimed in, “Samsung wants me to pay £500+ for a repair when the phone isn’t even worth that much now. It’s outrageous!”
The lack of an official statement from Samsung has only fueled customer anger. People are demanding accountability, especially as the affected phones are premium devices costing well over $1,000 at launch. For those out of warranty, Samsung’s response has been particularly disappointing, with repair costs falling entirely on users.
In some cases, users were advised to flash their devices back to older firmware versions. However, this solution is complicated, risky, and not something the average person is comfortable attempting. Some users who can at least use their devices for a few minutes before crashing claim that the problem is less obvious when they switch to mobile data instead of Wi-Fi.
This isn’t even the first time Galaxy S22 Ultra users got the short end of the stick. A few months ago, the initial One UI 6.1 update rendered many units as good as potatoes due to a boot issue. Apart from the S22, many older Samsung Galaxy phones were also bricked after a patch in October.
For now, affected users are left waiting for a response — or a fix — that may never come. Let’s hope Samsung doesn’t turn a blind eye to the overwhelming number of complaints surfacing online. We’ll keep track of the situation and will post an update if and when there’s any news to share.