Samsung Galaxy users are hitting a snag with Facebook Messenger lately. Many are reporting that the popular messaging app just won’t send messages or, even more frustrating, images. This issue seems to be popping up across various Samsung Galaxy models, with a notable number of complaints coming from owners of the newer Galaxy S25 series.
The problem often manifests in a few ways. Some users see their messages stuck in a “sending” loop, never actually delivering to the recipient. Others find that when they try to attach a photo, the app presents a blank screen instead of their gallery, or simply spins endlessly, preventing them from selecting an image. This isn’t just a minor inconvenience; for many, Messenger is a primary way to communicate with friends and family.
One user took to Reddit to share their frustration, stating, “I can receive chats in messenger but when I send a chat it just got stuck on sending. I have an S20+ phone and its just works fine, but on my new S25 it’s a nightmare. I tried everything from clear cache and clear data, even reinstalling solves it but the problem comes back.”
It seems the issue isn’t consistently permanent after a fresh install. Many users report that while reinstalling Messenger or force-stopping the app provides a temporary fix, the sending woes often return shortly after. This suggests a deeper, more persistent glitch.
Another frustrated user, who recently upgraded to an S25 Ultra, commented: “I had the problem on my S22, but I just upgraded to the S25 Ultra and it’s way, way, way, way, way, way, way, way worse over here.”
This points to the possibility that while Messenger has had its quirks before, the problem might be exacerbated on the latest Samsung devices, or perhaps with newer Android versions. Some users speculate it might be related to Android 15, as older Samsung phones running Android 13 seem unaffected.
Samsung’s support community has also seen an influx of similar complaints. A “Galactic Samsung Care Ambassador” on the official forum acknowledged the issue, suggesting it’s likely a Facebook Messenger app bug and recommending users contact Facebook Support for a resolution. However, users are understandably looking for a quicker fix, with some contemplating switching to other phone brands entirely due to the persistent nature of the problem.
One user managed to find a more lasting solution, or at least a temporary workaround, that involved a bit of a process. Here’s what they said:
While this suggests that a combination of factors, possibly including an overlooked system update, might be at play, the common thread remains the unreliable performance of Facebook Messenger on Samsung Galaxy phones. Users are eagerly awaiting an official fix from Meta to bring their messaging experience back to normal.
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