Sonos looking into duplicate music library albums and Error 913 issues

Sonos users are facing a double dose of frustration with two bugs causing headaches for those trying to jam out to their favorite tunes. After the recent update to firmware 16.3, the Sonos Music Library is playing a game of doubles, and Error 913 is making Mac users want to pull their hair out. Here’s the scoop on what’s happening and what you can expect from Sonos as they work to clean up this audio mess.

The first issue is a doozy — some users are seeing their compilation albums multiply after the recent update. Imagine you’ve curated the perfect music library, meticulously tagged and organized over the years. You sit down, ready to enjoy your favorite compilation albums, and what do you find? Duplicate entries galore! Multiple entries for each album, all listed in a maddeningly disordered fashion.

For some, the issue appeared after updating to the latest v16.3 firmware and the Windows Desktop Controller. Following a routine “Update Music Library Now,” users found their compilation albums splintered into individual tracks, each masquerading as its own album. And they’re not alone. Android, PC, iPhone, iPad — the platform doesn’t matter; the duplicates are everywhere.

Adding insult to injury, some users discovered that selecting these ghostly duplicates to play resulted in silence. Others noted that their once organized tracks were shuffled beyond recognition, turning their music library into a chaotic mess.

On the brighter side, Sonos has acknowledged the issue and is currently investigating a fix, but there’s no word on when a solution will be available. In the meantime, users are left with a library that looks like a digital funhouse mirror.

The second issue is Error 913, a cryptic code that pops up when users try to add their music library. This error has been plaguing Mac users for a few months now, leaving them unable to access their local music. Some turned to Sonos support, only to be told to contact Apple.

Sonos says they’re on the case, but some users are feeling the wait.

One user described the frustration of having their meticulously organized music library scattered to the digital winds. “This is unacceptable!” the user exclaimed in a forum post. “I paid a lot for my Sonos system, and now it’s basically useless.” Despite following every troubleshooting guide and even sharing folders with SMB permissions, the problem persisted. For those who rely on their local music libraries, the issue rendered their Sonos speakers virtually useless.

While Sonos works on a fix, there’s no easy solution for Mac users stuck with Error 913. Some users have reported success with workarounds, but it involves digging into file sharing settings — not exactly a walk in the park for everyone.

The good news? Sonos seems to be aware of both issues and is actively working on solutions. So, there’s light at the end of the tunnel for frustrated music fans. In the meantime, here’s hoping Sonos can fix these bugs before the duplicated albums and Error 913 headaches become a permanent fixture in music lovers’ lives.