Spotify is currently investigating a bug that causes music to stop after a track finishes instead of moving on to the next one, with Premium users across multiple countries reporting the problem over the past few days.
Reports about the issue have popped up on Reddit and Spotify’s own community forums. A mod on the community confirmed the status has been updated to “Under investigation.” Reports are coming in primarily from iPhone users running iOS 18 and Spotify version 9.1.32.2081.
For some users, it’s not just stopping. The app throws up a “We’re trying to play this, but it’s taking a while” message and then nudges them toward their offline playlists, as if the device has gone offline even on a strong 5G or Wi-Fi connection.
One user from Japan said a reboot fixed it briefly before the problem came back. A user from Brazil described an odd alternating pattern where every other track refuses to auto-advance until they manually skip past it.
Spotify’s moderators are currently asking affected users for their device specs, app version, and a video of the bug to help with the internal investigation.
One user in the community thread said background playback is where things fully fall apart, noting the app works fine with the screen on but breaks every time. Another noted audio dropping out silently mid-transition, where the progress bar keeps moving but nothing plays, and the only fix is manually selecting a different track.
At least one community member posted a potential workaround: turning off automatic audio quality and manually selecting anything above Low. They pointed to a bug in how low-bitrate files are decoded in version 9.1.32 as the likely cause, though Spotify has not confirmed that.
Spotify’s team said they’ll update the community thread once they have more to share.
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