Spotify makes backstage changes to fix issue with 'What's New' section not updating on time

Spotify has been facing a technical issue that left some users frustrated and unable to discover new releases on the platform and that too in a timely manner. The problem, which has persisted for several weeks, affects the ‘What’s New’ section of the app, where Spotify users typically find the latest music and podcasts from their followed artists and creators.

Reports of the issue have been flooding online forums and social media, with users expressing their disappointment and questioning the platform’s reliability. Affected Spotify users say that the section either fails to update entirely or displays outdated content, preventing them from staying up-to-date with their favorite artists’ latest offerings.

The issue has been particularly frustrating for avid music fans and industry professionals who rely on ‘What’s New’ section to discover new music and curate Spotify playlists. Some users have reported resorting to alternative platforms or manually searching for new releases, adding an extra layer of inconvenience to their music discovery process.

Spotify has previously acknowledged the problem and assured users that they were actively working on a solution. And in a recent follow-up reply on the Spotify community forum, a moderator has updated users, stating that “The team investigating this has made some changes backstage” while urging users to check again for any improvements. This suggests that Spotify is aware of the issue’s urgency and is making efforts to resolve it promptly.

While the exact cause of the problem remains unclear, it could be related to recent updates or changes to Spotify’s algorithm. But the good thing is there seems to be some improvements after the changes Spotify made, although it will take some monitoring to ascertain this claim.

I can now see one new song that is released today, which i think wasn’t possible before. Previously it would only show it the day after. I’ll monitor this until Thursday or Friday when more releases come out to ensure everything works perfectly.

As Spotify continues to investigate and implement fixes, users are encouraged to check their ‘What’s New’ section regularly and report any persistent issues to the platform’s support team. While the inconvenience is undeniable, Spotify’s acknowledgment of the problem and proactive approach to finding a solution are exactly what frustrated users want at this point.

In the meantime, music lovers will have to be patient and rely on alternative methods to discover new music while Spotify works to restore the full functionality of the ‘What’s New’ section. The platform’s commitment to resolving the issue is a positive sign, and hopefully the problem will be fixed soon.