Some TikTok users claim Purple Ticket referral program links keep throwing an error

Some TikTok users are hitting a frustrating roadblock with the app’s Purple Ticket referral program. Redditors on r/Tiktokhelp are reporting persistent errors when trying to use referral links. These glitches are making it impossible for some to earn rewards or even redeem invites successfully.

Several users have shared their experience, saying every attempt to invite someone through their link ends in an error message. Clicking on others’ links results in the same issue. Despite repeatedly generating new links and contacting TikTok support, they haven’t found a solution. Others chimed in with similar complaints, with some speculating that links may be expiring too quickly or that a technical bug is to blame.

Here’s a screenshot of the error message users get after clicking on the link:

One user claimed they couldn’t invite new users after their first successful referral. They described trying multiple devices and networks but were met with the same error. Meanwhile, other users noted that they could still use other features of the Purple Ticket program, but inviting new users was off the table.

Adding to the chaos, some users suspect TikTok might have quietly changed the program’s rules. Just yesterday, we highlighted that there might be a potential limit of two daily invites, a stark contrast to the more generous caps seen earlier. While TikTok has yet to address these issues publicly, users are growing impatient, with some questioning whether the effort to earn rewards is even worth it.

If you’re running into similar problems, you’re not alone. For now, it seems like patience — and maybe some luck — might be the only workaround until TikTok sorts this out.