Hey there, thanks for reaching out! It looks like you received a Spam message there. We're happy to keep you in the loop about your account, but we'll never send your details in a group message. Please forward the message to 7726 to report the message as Spam and we'll…
— Verizon Support (@VerizonSupport) December 31, 2025
If you got a text claiming your Verizon reward points are about to expire, delete it immediately. That message is a scam, and clicking the link could cost you more than just fake points.
Verizon customers have been reporting a wave of phishing texts that claim they have thousands of reward points set to expire soon. The messages look convincing at first glance, often stating users have exactly 11,430 points and need to act fast before they disappear.
But there’s a problem: Verizon doesn’t even have a points-based rewards program, as highlighted in a separate thread. The company uses My Access (previously Verizon Up), which offers monthly credits for device dollars and perks, not points that expire.
These scam texts are being sent as group messages with up to 18 random phone numbers included, which is another red flag. One victim on Reddit noticed the suspicious group chat format and checked before clicking.
Verizon Support confirmed on X that the company never sends offers through group messages due to security and privacy reasons. If you get a text with multiple recipients all getting the same “exclusive” reward, it’s spam.
The scam gets worse once you click. The fake website uses a clever domain trick like “verizon.com-arf.com” or “verizon.aowgz.icu” that makes it look official at first glance. One user reported on Reddit that they picked out prizes like AirPods or an Apple Watch, then got hit with a request for shipping fees and payment information. That’s when the scammers steal your credit card or bank details.
Several people have already fallen for this scam and had to freeze their bank cards or cancel credit cards after entering payment info. One user mentioned they got as far as entering their card details before realizing something was wrong when the payment kept getting rejected.
This isn’t the first time scammers have targeted mobile users. We’ve seen similar tactics with T-Mobile and MetroPCS “Action Needed” texts, phishing emails aimed at 1Password users, and fake Wells Fargo call scams. The pattern is always the same: create urgency, look official, and steal your info.
If you received one of these texts, forward it to 7726 (which spells SPAM) to report it to Verizon. Don’t click any links, and definitely don’t enter payment information. Your real Verizon offers will always show up in the My Verizon app, not in random group texts with strangers.
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