If you’ve tried casting a podcast or your favorite Netflix show to your Chromecast lately, you might have run into a frustrating “Untrusted device” error. This issue has hit Chromecast 2 and Chromecast Audio users hard, leaving many unable to stream anything at all. A viral Reddit post by user tchebb breaks down why this mess isn’t something Google can patch up overnight, and it’s a wild ride through some pretty technical territory.

So, what’s going on? Chromecasts are like mini web browsers for your TV. When you hit the cast button on your phone or laptop, you’re sending a link for your device to load and play. To make sure only legit Google devices can join the party, each Chromecast has a special key baked in at the factory.

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This key comes with a certificate that says, “Yep, I’m real!” Problem is, those certificates have expiration dates. For Chromecast 2 and Chromecast Audio, they ran out a couple of days ago. Now, apps and browsers see these devices as sketchy imposters and refuse to connect.

You’d think Google could just slap new certificates on there, right? Not so fast. Renewing them means updating every single affected device out in the wild. The last software update for these Chromecasts dropped back in 2021, and the teams that handled those updates have likely moved on. Spinning up new systems to push an update would take weeks.

Worse, those keys live on a read-only part of the device. Changing them isn’t something Google planned for, so they’d need to build fresh software from scratch. That’s a big job, and it’s not without risks — like bricking your device if the power cuts out mid-update.

There’s another way, though. Google could tweak the apps and browsers — like Google Home or Chrome — to stop caring about the expired certificates. Sounds easier, but it’s still a slog. They’d need to roll out updates for Android, iOS, Chrome, and more. Teams across Google would have to sync up, test everything, and push it live. For iOS, it’s even messier. Every app, like Spotify or YouTube, uses Google’s casting code. Each one would need its own update, and some might lag behind or never get fixed.

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As we reported earlier, Google knows about this headache and says to hold off on factory resetting your device. Done it already? They’ll have setup help ready when the fix lands. Meanwhile, a workaround using the Activity Manager app can skip the authentication check. We walked through that fix here — it’s a bit fiddly, but it’s kept some users streaming.

Thanks to tchebb’s deep dive on Reddit, we see why this isn’t a snap solution. Whether Google updates the devices or the apps, it’s a heavy lift. For now, sit tight. A fix is coming, but it won’t be instant.

Dwayne Cubbins
723 Posts

For nearly a decade, I've been deciphering the complexities of the tech world, with a particular passion for helping users navigate the ever-changing tech landscape. From crafting in-depth guides that unlock your phone's hidden potential to uncovering and explaining the latest bugs and glitches, I make sure you get the most out of your devices. And yes, you might occasionally find me ranting about some truly frustrating tech mishaps.

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