Apple Music subscribers in different countries are waking up to unexpected store credits in their accounts, with amounts ranging from $4 to $55. The money comes with a terse email from Apple mentioning only a “technical issue” that supposedly affected their subscriptions.
“Apple casually gave me a $50 store credit due to an Apple Music ‘technical issue’? Sounds fishy but I’ll take it and buy Cardi’s album lol,” tweeted user @TheySCREAMDay.
The credits have users talking across Reddit and X, comparing amounts that seem completely random. One person in Australia got AU$84 (~$55), while others received as little as $4. Nobody can figure out why the amounts vary so wildly, especially since most people say they never noticed anything wrong with their music service.
“What technical issue happened with Apple Music and why they just give me a $40 credit,” another X user asked, voicing what hundreds, if not thousands, of others want to know.
Apple’s email explanation, shared by a few users, couldn’t be more generic: “To resolve a technical issue that may have impacted your Apple Music subscription, we have applied a store credit to your Apple Account.” No details about what broke, when it happened, or how they decided who gets what amount.
Reddit users first thought the emails might be scams, but the credits are real and showing up in legitimate Apple accounts. A German user mentioned getting €15 (~$17), saying the only issue they remembered was having to switch to PayPal for a payment once.
Some wondered if this connects to Apple’s Siri settlement, but that doesn’t make sense since many recipients never filed claims for that case.
Even people who ditched Apple Music are getting money. One X user said they switched to Spotify weeks ago but still got the email and credit.
Apple hasn’t said anything publicly about what this technical issue actually was or how they calculated the credit amounts. Their support staff seems just as confused, with one representative telling a customer they didn’t have exact information and suggesting it “might be a settlement from Apple.”
Right now, Apple Music users are enjoying their surprise money while still wondering what invisible problem earned them this rare act of generosity from a company that typically guards every penny.
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Dwayne Cubbins
1329 Posts
For nearly a decade, I've been deciphering the complexities of the tech world, with a particular passion for helping users navigate the ever-changing tech landscape. From crafting in-depth guides that unlock your phone's hidden potential to uncovering and explaining the latest bugs and glitches, I make sure you get the most out of your devices. And yes, you might occasionally find me ranting about some truly frustrating tech mishaps.
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