Galaxy Ring picking up scratches? Here’s what Samsung says

Early adopters of Samsung’s new Galaxy Ring are reporting an unexpected issue: scratches appearing on their devices after just a few weeks of use. While Samsung doesn’t exactly claim that the Galaxy Ring is scratch-proof, users didn’t exactly expect the ring to be this delicate or prone to scratches.

Reddit user birdy_1993 shared their frustration, stating, “I’ve had it about two weeks and there’s little scratches all over it.” They added, “Given they sell it as hard-wearing and that it’s designed for everyday life, it really doesn’t live up to that.” Here’s an image shared on Reddit showing scratches on a new Galaxy Ring:

This sentiment was echoed by other users, with some reporting scratches from seemingly innocuous interactions like using door handles. The issue appears to be more prevalent with the polished finish versions of the ring, particularly the gold and black variants.

So, what does Samsung have to say about this?

The tech giant has come up with a set of guidelines for Galaxy Ring care, emphasizing that “nicks and scratches can occur if you are not careful while wearing your ring, even during everyday activities.” They stress that such wear and tear isn’t covered under warranty, advising users to “handle your ring with care.”

Samsung’s recommendations include:

1. Wearing the ring on your non-dominant hand.
2. Avoiding metal rings on the same or adjacent fingers.
3. Removing the ring when handling heavy or hard objects.
4. Taking off the ring during certain exercises, especially those involving gripping hard objects like weights or dumbbells.

While these tips might help preserve the ring’s appearance, they’ve left some users questioning the device’s practicality as a fitness tracker. One Redditor pointed out the irony: “The advice Samsung has sent me since I’ve complained actually suggests you should take it off for weightlifting which is mad for a fitness tracker.”

It’s worth noting that not all users are experiencing issues. Some report no visible scratches after weeks of regular use, suggesting possible variations in manufacturing or simply different usage patterns.

For those concerned about scratches, some users have found a workaround by purchasing silicone covers for their Galaxy Rings. While this solution might detract from the ring’s sleek design, it offers an extra layer of protection for those unwilling to risk damaging their device.

As with many first-generation products, the Galaxy Ring seems to be experiencing some teething problems. Speaking of which, you can check out our dedicated article with various troubleshooting tips for the Galaxy Ring. It remains to be seen whether Samsung will address these durability concerns in future iterations, or if users will simply need to adjust their expectations and handling of the device.

For now, potential buyers might want to weigh the ring’s innovative features against its apparent delicacy. And for those who’ve already invested in the Galaxy Ring? It might be time to start treating it less like a rugged fitness tracker and more like the piece of jewelry it resembles.

Featured image credits: u/Outside_Community_70 / Reddit