A small batch of Pixel 9 Pro XLs might have a squeaky back panel problem

When you think of flagship smartphones, you picture sleek designs, flawless functionality, and seamless user experience. But for a subset of Google Pixel 9 Pro XL users, their cutting-edge device has introduced an unexpected and peculiar challenge: an ominous squeak or creak emanating from the back glass panel when pressure is applied. Welcome to the saga of the creaky Pixel — a tale of glue, gaffes, and Google’s response.

It all began when users across Pixel forum and Reddit started reporting an unusual phenomenon: the back glass of their premium Pixel 9 Pro XL phones would emit a creaking noise, especially when pressed near the lower half, around the iconic “G” logo. These aren’t isolated incidents, the squeak has become a shared grievance among a growing number of Pixel owners. Here’s a video of the issue shared on YouTube:

The cause remains unknown, but as usual speculation abounds. Some users believe it’s an issue with the adhesive — possibly a suboptimal application or failure to adhere properly over time. Others think it might stem from structural design choices, with the phone’s back panel flexing more than it should.

To its credit, Google hasn’t ignored these reports. Some users have successfully had their devices replaced or repaired under warranty. However, the results have been hit-or-miss.

Some customers who received replacement units or had their back panels fixed reported immediate relief from the creaks, only to have the issue resurface days or weeks later. Others noted that the replacement phones — at least initially — appeared free of the problem. A handful of DIY enthusiasts even took matters into their own hands, employing hair dryers and weights to re-adhere the panels with varying levels of success.

For some users, the process of obtaining a resolution has been fraught with frustration. Complaints about the difficulty of navigating Google’s support channels and the reluctance of repair shops to commit to a permanent fix add another layer of irritation to an already squeaky situation.

Still, for many, the creaking isn’t just an annoyance; it’s a concern about durability and water resistance. Several users wondered aloud whether the squeaky back compromised the phone’s waterproofing, raising valid questions about long-term usability.

So, where does this leave Pixel 9 Pro XL users experiencing this issue? Google’s current stance appears to be focused on addressing individual cases rather than acknowledging a widespread problem. While some users have found satisfaction with replacements, others remain in a holding pattern, hoping for more permanent solutions.

For now, the creaking Pixel 9 Pro XL back panel remains an odd blemish on an otherwise stellar device. Hopefully Google investigates and potentially refines its manufacturing processes since this squeak is more than just a sound.

In other news, Google might finally be fixing the botched system animations when using third-party launchers on Pixel phones.